At Homesway Living, we strive to provide high-quality home improvement products and a great shopping experience. Please review our Refund & Returns Policy carefully before making a purchase.
Eligibility for Returns
We accept returns or exchanges only if:
- The product is defective, damaged, or incorrect upon delivery
- You notify us within 3 days of receiving your order
- The product is unused, in its original packaging, and includes all accessories/tags
Non-Returnable Items
We cannot accept returns for:
- Products that have been used, installed, or altered after delivery
- Clearance, sale, or final-discount items
- Items returned without prior approval
Return Process
- Email us at info@homeswayliving.store with your order number, product name, and photos of the issue.
- Our support team will verify your request and confirm whether the product is eligible for return or replacement.
- If approved, we will provide instructions for sending the product back.
Refunds
- Refunds are processed after we receive and inspect the returned item.
- Approved refunds will be credited to your original payment method within 7–10 business days.
- Shipping fees are non-refundable unless the return is due to our error (wrong or defective product).
Replacements
If a replacement is requested and the item is in stock, we will ship it at no additional cost after we receive the returned product.
Contact Us
If you have any questions regarding this policy, please contact:
Homesway Living
📧 info@homeswayliving.store